PRIVACY POLICY

Updated 12/20/2021

 

This policy describes what personal information we collect and how we use it. This Privacy Policy applies to all information received by Studio Theatre Worcester, both online and offline, including any electronic, written, or verbal communications.

Privacy Policy for Online and Electronic Use

Studio Theatre Worcester is strongly committed to protecting the privacy of its online guests, customers, members, donors, and friends. We do not collect personally identifiable information about individuals-such as their names and postal and/or email addresses-except when it is knowingly provided by such individuals. We believe that maintaining privacy on the Web is very important and we hope you will read this privacy policy carefully so that you will clearly understand both our commitment to you and your privacy and our method of collecting and using information. This privacy policy only applies to transactions made, and data gathered, on the StudioTheatreWorcester.org web site and does not apply to any other web site. The terms of this privacy policy shall govern all interactions with Studio Theatre Worcester through either Studio Theatre Worcester’s web site or email. A link to the privacy policy can be found on Studio Theatre Worcester’s home page and on every page on the Studio Theatre Worcester web site. By using Studio Theatre Worcester’s web site or communicating with Studio Theatre Worcester by email, you agree to the terms of this privacy policy.

Our Commitment to Our Donors (“Donor Privacy Policy”)

We will not sell, share, or trade our donors’ names or personal information with any other entity, nor send mailings to our donors on behalf of other organizations. This Donor Privacy Policy applies to all information received by Studio Theatre Worcester, both online and offline, including any electronic, written, or verbal communications.

The Information We Collect

Studio Theatre Worcester collects information when you visit our website, purchase tickets, or donate. Some of this information is technical information automatically logged by servers. Outlined below are the types of information, both directly from you and indirectly through the collection of information by third-party service providers that we specifically collect.

You authorize us to use, store, and otherwise process any personal information which relates to and identifies you, including (but not limited to) your name and address, to the extent reasonably necessary to provide the services which are available through our website, our Partners, successors, assignees, associates, sub-contractors, or other third parties.

Personal Information

For purposes of this Privacy Policy, Personal Information means any information that identifies or could be used by or on behalf of Studio Theatre Worcester or our third-party service providers to identify a natural or legal person. Personal Information does not include information that is encoded, aggregated, anonymized, or publicly available information that has not been combined with non-public personal information.

 

How do we collect information?

We may receive information about you in the following ways:

  • When you buy tickets or sign up for our productions and events on the StudioTheatreWorcester.org website, through our box office, or through third-party service partners.

  • When you donate to our organization.

  • When you sign up for Studio Theatre Worcester newsletters and other communications.

  • When you apply for any open positions in our organization, whether paid or volunteer.

  • When you audition for us or provide us with a headshot and resume, whether solicited or unsolicited.

 

Occasionally we may obtain lists from other Arts and Cultural institutions of people who have allowed their data to be shared with similar organizations.

Like most websites, our site uses cookies.  A cookie is a small data file sent to your browser and stored on your computer. Cookies are used on our site to facilitate the ordering process and aid in analysis of site usage and can be used by other websites to present advertising which may be of interest to you based on your behavior on our site.

We may also use action tags (also known as "web beacons" or "single-pixel gifs").  When you access pages with action tags, a generic notice of that page visit is generated. This may be used to allow third parties to set cookies to present advertising on other sites based on your behavior on our site.

However, we do not use cookies or action tags to collect or transfer personal information.  If you have concerns about the use of these methods, you should adjust your browser settings to restrict or block cookies.  Note that blocking all cookies will prevent proper operation of many websites and will mean that you cannot use all the features of Studio Theatre Worcester’s site.

Third-Party Service Partners

This web site contains links to other websites. Please be aware that Studio Theatre Worcester is not responsible for the privacy practices of other websites. We encourage our users to be aware when they leave our website, to read the privacy statements of each website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.

Partners include, but are not limited to:

  • TicketLeap: We utilize TicketLeap as our ticket platform to process ticket sales.

  • PayPal: We utilize PayPal as a platform for collecting and processing donations. 

  • DipJar: We utilize DipJar as a platform for collecting and processing donations.

  • Wix: We utilize Wix for website hosting.

  • MailChimp: We utilize MailChimp for our newsletters and communications to our patrons.

  • Sign-Up Genius: We utilize Sign-Up Genius as our tool for Volunteer event registering.

 

Search Engines and Other Sites

Search engines and other sites not affiliated with Studio Theatre Worcester, such as google.com, may crawl the website and make available to the public publicly available content and postings from the site. The website may also contain links to other websites. Studio Theatre Worcester is not responsible for the privacy practices of such other websites and encourages its users to be aware of such search engines and other sites when they leave StudioTheatreWorcester.org and to read the privacy statement of each website they visit.

How We Use and Share the Information    

We use information collected to provide you services, process your ticket purchases and donations, solicit your feedback, inform you about our products and services, personalize communications and fundraising appeals that we believe will be of interest to you.

   

Accessing and Modifying Information and Communication Preferences

Upon request, Studio Theatre Worcester will grant individuals reasonable access to Personal Information that we hold about them. For example, visitors who have provided Personal Information to us may review and/or make changes to the same by contacting Studio Theatre Worcester. In addition, individuals may manage their receipt of marketing communications by clicking on the “unsubscribe” link located on the bottom of any Studio Theatre Worcester marketing or solicitation e-mail. We will use reasonable efforts to process such requests in a timely manner.

Important Notices to Non-U.S. Residents

Our website is operated in the United States. If you are located outside of the United States, please be aware that any Personal Information you provide to us will be transferred to the United States. By using the website and by providing us Personal Information in any manner, you consent to this transfer and our use of the information and data provided by you in accordance with this Privacy Policy.

If you have any questions regarding this Privacy Policy, please contact us as described in the “How to Contact Us” section below. We will investigate your question, respond to your inquiry, and attempt to resolve any concerns regarding your privacy question.

Children

We do not knowingly collect Personal Information from children under the age of 13 through the Services. If you are under 13, please do not give us any Personal Information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide Personal Information through the Services without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to us, please contact us, and we will endeavor to delete that information from our databases.

Your Acceptance of These Terms

By visiting StudioTheatreWorcester.org, you consent to the terms of this Privacy Policy. We will always fully disclose our privacy policies, and if our information practices change at some time in the future, we will post the policy changes to our website and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically.

If you choose to visit StudioTheatreWorcester.org, your visit and any dispute over privacy is subject to this Privacy Policy.

How to Contact Us

If you have questions about this Privacy Policy, please contact Studio Theatre Worcester via:

  • e-mail: info@StudioTheatreWorcester.org with “PRIVACY POLICY” in the subject line; or

  • postal mail: Studio Theatre Worcester, 87 Calumet Ave, Worcester, MA   01606